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Terms and Conditions

We are Zennez Pte. Ltd. (“we”, “us”, or “our”), a company registered in Singapore.


These are the terms and conditions which govern the use of our website and on which we supply our services or products to you physically or via our website.


Please read these terms and conditions carefully when accessing our website and before you submit your order to us. Your continued use of our website or any enquiry of or purchase of our services or products, whether physically or via our website, constitutes your acknowledgement and agreement with, our Terms and Conditions (“Terms”) and our Data Protection Policy (“Policy”). Please refer to our Policy which is also available on our website for information about what personal data we collect and what we do with it.


It is important that you read our Terms and Policy, which may be updated from time to time.



As a condition of your access to and/or use of our website, you warrant that:

  • all information supplied by you on our website is accurate, current and complete;

  • you are 18 years of age or older in order to access and/or use our website; and

  • you will not copy or distribute any part of our website without our prior written authorization.

You shall be solely responsible for your access to and/or use of the website and its materials herein.



You are solely responsible for compliance with any and all laws, rules, regulations and obligations that may apply to your use of our website. You shall not:


  • breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or these Terms;

  • avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect our website;

  • use our website for any commercial or other purposes that are not expressly permitted by these Terms;

  • use manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or “spider” our website for any purpose;

  • copy, store or otherwise access any information contained on our website for purposes not expressly permitted by these Terms;

  • infringe the rights of any person or entity;

  • transmit or distribute any spyware or computer virus including but not limited to Trojan horse, worm, keystroke logger, rootkit, logic bomb or post any material on our website which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene, hack into our website or corrupt data;

  • use our website to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information or credit, debit, calling card or account numbers;

  • take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of our website;

  • use or display our website, or any individual element within our website, our name, our trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page; or

  • attempt to probe, scan, or test the vulnerability of our website or network or breach any security or authentication measures.




You may place an order with us by submitting an order form on our website. You shall be responsible for the accuracy of your orders. All orders will be deemed to be irrevocable upon transmission through our website, and we shall be entitled, but not obliged, to process such orders. We reserve the right to accept or decline any order received through our website in our sole and absolution discretion. Your order is considered accepted by us upon your order being shipped to the delivery address provided by you.


The price for the product shall be the price of the product listed for sale as stated on our website at the time your order is transmitted to us through our website. While we endeavour to ensure that all descriptions and prices stated on our website are accurate, there may be instances where errors occur and we may at our sole discretion decide to cancel your order.


We endeavour to be as accurate as reasonably possible in the descriptions of our products. However, our products may differ slightly from their pictures. Kindly note that our pictures are for illustrative purposes only. We do not warrant that the product descriptions or the content  on our website are accurate, complete or error-free.


The cost of delivery will be displayed to you on our website. We will endeavour to dispatch your order to our local delivery partner within 7 working days. Our local delivery partner shall deliver the product to the address specified in your order. Any delivery dates stated in the order process are estimates only.




We offer yoga and sound bath classes, workshops, retreats and other related services. All services are subject to availability and may be modified or discontinued at our discretion. In the event that we are unable to carry out the classes, workshops, retreats and other related services that has been confirmed, including but not to limited to circumstances beyond our control, we will try to arrange for an alternative for your consideration. If we are unable to arrange for an alternative or if the alternative has been declined by you, we will refund the amount paid by you within a reasonable time.


Before participating in any of our classes, workshops, retreats or other related services, it is essential to consult your physician or healthcare provider, especially if you have any pre-existing medical conditions, injuries, or concerns about your health. You acknowledge that participating in our classes, workshops, retreats or programs may involve physical activity and inherent risks. You assume full responsibility for your physical well-being and agree to follow all safety guidelines provided by our instructors. You agree to indemnify and hold us, our instructors, and staff harmless from any injuries, damages, or liabilities arising from your participation in our services.


All fees for classes, workshops, and services must be paid in advance, either online or in person, as specified on our website or at our studio. We will not refund to you any payments which have been made by you in the event of any cancellation by you.


All fees paid for our membership packages are strictly non-refundable. Any free gifts that come with the subscription of our membership packages are subject to availability.



Our website, services and all information provided herein are provided on an “as is” basis without warranties of any kind, either expressed or implied, other than those imposed by law, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement. Without limiting the generality of the foregoing, we expressly disclaim any warranty as to the reliability, accuracy, completeness, and validity of any content or material on the website or that the functions contained on the website will be secure, uninterrupted or error-free. Any and all such warranties are specifically excluded. We assume no responsibility for errors or omissions in the materials on the website, including factual or other inaccuracies or typographical errors. You expressly agree that your use and/or access of the website is at your sole risk.

You acknowledge and agree that your access and use of our website is dependent on third party service providers such as internet, network, connectivity or other link providers. You agree that we will not be liable for and we assume no responsibility for any losses arising from or in connection with any acts or omissions or defaults of third service providers.


We shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the provision of any of our products or services.


Notwithstanding anything to the contrary in these Terms, our total and cumulative liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for our products or services.




To the maximum extent permitted by applicable law, you agree to release, indemnify, and hold us and our officers, directors, employees, instructors and agents, harmless from any claims, liabilities, damages, losses, and expenses (including but not limited to legal and accounting fees), arising out of or in any way connected with (i) your breach of these Terms (ii) your access and use of our website (iii) your breach of any laws, regulations or third party rights.




We may terminate our contract with you at any time and disable your right to use or access of our website when we determine in our sole discretion that there has been a breach of these Terms through your use or access of our website.




In the event of any dispute arising out of or in connection with these Terms, you agree in the first instance to negotiate and/or mediate the dispute.


These Terms will be governed and construed in accordance with Singapore law and any dispute relating to these Terms will be subject to the jurisdiction of the courts of Singapore.




Except as may be supplemented by additional terms and conditions, these Terms constitute the entire Agreement between you and us and supersede any and all prior oral or written understandings or agreements between you and us in relation to your access to and use of our website.


These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.


Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.


You may not assign, transfer or delegate these Terms and your rights and obligations hereunder without our prior written consent.


If you have any questions about these Terms, please contact us.

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